Consumer Rights and Instructions

(Required notice - Texas Health & Safety Code #181.105

Requesting your healthcare records:

You have the right to request a copy of your health care records. Please submit a written request to your practitioner. Please include your name, phone, date of birth, current email and address to which you wish the records to be sent. Please state the records you would like to receive.

Contacting the licensing/oversight authorities:

Texas Behavioral Health Executive Council (BHEC)

Website: https://bhec.texas.gov

Phone: (800) 821-3205 or (512) 305-7700

Address: 1801 Congress Ave., Suite 7.300 Austin, TX 78701

File a consumer complaint:

Texas Office of the Attorney General

Consumer Protection Division

PO Box 12548

Austin, TX 78711-2548

(800) 621-0508

Online: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint